
Insurance Claims Management & Loss Assessing
Insurance Claims Management & Loss Assessing
For Homeowners, Policyholders, Property Managers, Landlords & Commercial Businesses
Lillywhite Property Repairs provides professional insurance claims management and loss assessing services, helping policyholders navigate the insurance claims process following property damage. We also work for loss assessors, carrying out insurance repairs where required. From the initial assessment and preparation of your claim through to liaison with insurers, loss adjusters and contractors, we manage the process on your behalf and keep you informed throughout.
Our experienced team can assist with residential and commercial insurance claims involving water damage, flooding, fire, subsidence, storm damage and other insured property losses. Where reinstatement works are required, we can also project manage the repairs through to completion.
Contact us today to discuss your insurance claim and how we can help.
Our Insurance Claims Management Service
Dealing with property damage can be stressful, particularly when you are also faced with an insurance claim. Lillywhite Property Repairs provides a complete claims management service designed to make the process easier, from assessing the damage and preparing the necessary documentation to communicating with your insurer and managing the reinstatement process.
Our services include:
Home Building Damage Surveys
We assess residential property damage, identify the necessary repairs and prepare a detailed report and schedule of works to support your insurance claim.
Commercial Building Damage Surveys
For commercial properties, we assess the extent of the damage and help establish the works and losses associated with bringing the property back into use.
Insurance Claim Disputes
Where there is disagreement surrounding an insurance claim, we can assist with the claims process and communicate with the relevant parties on your behalf.
Liaison With Insurance Companies & Loss Adjusters
We communicate with UK-based insurance companies and can meet with loss adjusters on site to discuss the damage, required works and proposed settlement.
Leak Detection & Damage Assessment
We can identify the source of leaks without unnecessary damage, helping establish the cause of the problem and the repairs required.
Reinstatement Works
Once a claim has been approved, we can project manage the reinstatement works, from minor repairs through to full-scale restoration, returning the property to its original condition.
For more information about our insurance claims management and loss assessing service, please get in touch with us.


We Handle Your Claim FREE of Charge
We can also manage your insurance claim completely free of charge, please see our claims management page for further information.
Residential Insurance Claims
Our residential claims management service provides homeowners and policyholders with a dedicated point of contact throughout the insurance process. We can organise emergency repairs, help secure the property, arrange specialist assessments and assist with compiling building and contents claims. Where required, we can also help with alternative accommodation and negotiate the type of settlement required.
Dedicated Claims Management
A professional point of contact to help manage your claim and communicate with the relevant parties.
Emergency Repairs & Property Security
We can arrange urgent repairs and measures to secure your property following damage.
Alternative Accommodation
Where required, we can help find alternative accommodation for you and your family while your property is being restored.
Building & Contents Claims
We help compile the information required for your building and contents claims.
Settlement Support
We assist with the claims process and negotiations surrounding the settlement required.
Commercial Insurance Claims
Commercial property damage can result in significant disruption to your business. Our commercial claims management service helps coordinate the insurance process while addressing the practical issues created by the damage. This can include emergency repairs, alternative premises, interim payments and business interruption losses.
Business Premises
We can help identify alternative office, factory or warehouse premises where required.
Emergency Funding
We can assist with negotiations for interim payments relating to emergency funding, replacement plant and equipment, and restocking.
Business Interruption
We can calculate losses associated with business interruption claims, including loss of profit and increased costs of working.
Commercial Building & Contents
We compile the information required for your building and contents claims as part of the wider claims process.
Our Process
Insurance Claims in 6 Simple Steps
Register Your Claim
Contact your insurance company or broker to register your claim within the timescale specified by your policy. You can then contact Lillywhite Property Repairs to discuss the claim and how we can assist.
Initial Assessment
During our visit, we review your insurance documents, confirm your insured status and assess the circumstances surrounding the claim. We explain our service and how we will manage the process.
Damage Survey & Report
We assess the damage, prepare a detailed report and produce a schedule of works outlining the necessary repairs. This can include the relevant information, photographs and reports required to support the claim.
Liaise With Your Insurer
If your insurance company appoints a loss adjuster, we can meet them on site, present our schedule of works and discuss the required repairs and proposed settlement.
Approved Repairs
Once the work has been approved, the required repairs can be scheduled at a convenient time. Where Lillywhite Property Repairs is managing the reinstatement, our tradesmen carry out the agreed works and the work undertaken is guaranteed.
Final Quality Check
Once the work is complete, our project manager conducts a quality check to ensure the scheduled works have been completed to the required standard. We then provide the relevant completion documentation to the insurance company.
The Importance of Insurance Claims Management
Reduce the Stress of a Claim
Property damage and insurance claims can be difficult to manage. Our claims management service provides professional support throughout the process, helping to reduce the hassle and disruption involved.
Professional Claim Assessment
We assess the damage, prepare a detailed report and schedule of works, helping ensure the necessary repairs and losses are properly documented as part of your claim.
Effective Communication
We can liaise with insurance companies and meet with loss adjusters on site, helping ensure the damage and required works are clearly presented and discussed.
Complete Claims Support
From the initial survey and claim preparation through to settlement and reinstatement, we can manage the process and provide a dedicated point of contact throughout.
FAQ
Insurance Claims FAQs
A loss assessor acts on behalf of the policyholder during an insurance claim, helping assess the damage, prepare the claim and communicate with the insurance company.
Benefits
Why Choose Us for Insurance Claims Management & Loss Assessing?
Expert Claim Assessment
We assess the damage, prepare a full report and produce a schedule of works detailing the repairs required to support your insurance claim.
Insurer Liaison
We communicate with your insurance company on your behalf and can meet with loss adjusters on site to discuss the damage, required works and proposed settlement.
Dedicated Support
You have a dedicated professional as your point of contact throughout the claim, providing consistent support from the initial assessment through to resolution.
If your property has suffered damage and you are facing the insurance claims process, you do not have to manage everything yourself. From assessing the damage and preparing your claim to liaising with insurers, meeting loss adjusters and managing reinstatement works. Contact us today!
Get A Quote
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Contact Details
RO, 400 Rayleigh Road, Benfleet, Essex SS7 3TD
Mon - Sun: 8:00am - 9:00pm
